# Centipid Billing

> Operator and subscriber documentation for Centipid Billing

- [Centipid Billing](https://docs.centipidbilling.com/index.md): Operate subscribers, network access, billing, and customer service from one ISP platform.
- [Quickstart](https://docs.centipidbilling.com/quickstart.md): Secure a new Centipid Billing account and complete the minimum setup for your first subscriber.
- [Registration and provisioning](https://docs.centipidbilling.com/getting-started/registration.md): Create an ISP account, verify the owner email, and recover safely from provisioning problems.
- [Account security](https://docs.centipidbilling.com/getting-started/account-security.md): Protect operator access with passwords, two-factor authentication, recovery codes, and passkeys.
- [Navigate Centipid Billing](https://docs.centipidbilling.com/getting-started/navigation.md): Understand role-aware navigation, global search, settings, and mobile behavior.
- [Settings](https://docs.centipidbilling.com/getting-started/settings.md): Configure the ISP workspace, network lifecycle, billing, communications, alerts, and integrations.
- [Subscribers overview](https://docs.centipidbilling.com/subscribers/overview.md): Find, filter, and manage subscriber accounts across Hotspot, PPPoE, and bindings.
- [Create and manage subscribers](https://docs.centipidbilling.com/subscribers/create-and-manage.md): Create compatible Hotspot, PPPoE, and binding accounts and manage their service state safely.
- [Subscriber profile](https://docs.centipidbilling.com/subscribers/profile.md): Use the subscriber detail page to support access, billing, usage, messages, and account changes.
- [Active sessions](https://docs.centipidbilling.com/subscribers/active-sessions.md): Monitor online subscribers and safely disconnect, pause, block, or message active users.
- [IP and MAC bindings](https://docs.centipidbilling.com/subscribers/ip-bindings.md): Create and support router-scoped device bindings with reserved addresses.
- [Subscriber import and export](https://docs.centipidbilling.com/subscribers/import-export.md): Prepare, preview, import, and export subscriber data without creating avoidable duplicates.
- [Leads](https://docs.centipidbilling.com/subscribers/leads.md): Track prospects through the sales pipeline and convert verified leads into subscribers.
- [Support tickets](https://docs.centipidbilling.com/subscribers/tickets.md): Open, triage, communicate, resolve, and report on subscriber support work.
- [Staff and permissions](https://docs.centipidbilling.com/subscribers/staff-and-permissions.md): Give your staff separate accounts and the minimum access required for their work.
- [Routers and NAS](https://docs.centipidbilling.com/network/routers.md): Understand the router inventory, service state, monitoring, and available operator actions.
- [Provision a router](https://docs.centipidbilling.com/network/router-provisioning.md): Register a MikroTik NAS, run the generated command, and configure PPPoE and Hotspot services.
- [Router health and diagnostics](https://docs.centipidbilling.com/network/router-health.md): Interpret reachability, live metrics, findings, monitoring, and targeted remediation.
- [PPPoE and Hotspot](https://docs.centipidbilling.com/network/pppoe-and-hotspot.md): Choose and operate the correct subscriber access model.
- [Packages](https://docs.centipidbilling.com/network/packages.md): Create, order, publish, restrict, duplicate, and retire internet plans.
- [Captive portal](https://docs.centipidbilling.com/network/captive-portal.md): Configure themes, purchases, authentication, trials, vouchers, terms, and additional-device flows.
- [Vouchers](https://docs.centipidbilling.com/network/vouchers.md): Generate, design, issue, print, export, redeem, and expire Hotspot voucher codes.
- [Voucher agents](https://docs.centipidbilling.com/network/voucher-agents.md): Create prepaid voucher sellers, manage float and stock, and reconcile redemption performance.
- [Equipment inventory](https://docs.centipidbilling.com/network/equipment.md): Track routers, modems, ONTs, CPEs, cables, switches, and other subscriber hardware.
- [Network troubleshooting](https://docs.centipidbilling.com/network/troubleshooting.md): Trace common provisioning, authentication, captive, package, voucher, and router failures safely.
- [Subscription and renewal](https://docs.centipidbilling.com/billing/subscription-renewal.md): Keep your Centipid platform subscription active: understand expiry, renew after it lapses, and restore service.
- [Payments](https://docs.centipidbilling.com/billing/payments.md): Search, verify, record, reconcile, export, and issue receipts for subscriber payments.
- [Invoices](https://docs.centipidbilling.com/billing/invoices.md): Create itemized invoices, record payment, send reminders, and manage invoice state.
- [Expenses](https://docs.centipidbilling.com/billing/expenses.md): Record and maintain operational expenses for reporting.
- [Collections and withdrawals](https://docs.centipidbilling.com/billing/collections-and-withdrawals.md): Review Centipid wallet cash flow and submit protected withdrawals when enabled.
- [Payment gateways](https://docs.centipidbilling.com/billing/payment-gateways/index.md): Select, configure, test, and safely switch the payment method your ISP collects with.
- [Gateway credential reference](https://docs.centipidbilling.com/billing/payment-gateways/credentials-reference.md): Credential fields and current UI availability for every backend payment gateway option.
- [Payment troubleshooting](https://docs.centipidbilling.com/billing/payment-gateways/troubleshooting.md): Diagnose configuration, initiation, callback, status, duplicate, and settlement problems.
- [Safaricom M-Pesa](https://docs.centipidbilling.com/billing/payment-gateways/safaricom.md): Configure Safaricom M-Pesa with your own Daraja API keys, using either a paybill or a Buy Goods till.
- [Paybill (without API keys)](https://docs.centipidbilling.com/billing/payment-gateways/paybill.md): Collect M-Pesa paybill payments into your own paybill without holding Daraja API keys.
- [Till number (without API keys)](https://docs.centipidbilling.com/billing/payment-gateways/till-number.md): Collect M-Pesa Buy Goods payments into your own till without holding Daraja API keys.
- [Bank account](https://docs.centipidbilling.com/billing/payment-gateways/bank.md): Collect M-Pesa payments straight into your business bank account through the bank's own paybill.
- [Kopo Kopo](https://docs.centipidbilling.com/billing/payment-gateways/kopokopo.md): Configure Kopo Kopo STK collections into your Kopo Kopo till.
- [Centipid Collections](https://docs.centipidbilling.com/billing/payment-gateways/centipid.md): Collect through the Centipid platform and withdraw the balance to your own mobile money account.
- [Iotec](https://docs.centipidbilling.com/billing/payment-gateways/iotec.md): Configure Iotec Pay collections for Ugandan mobile money.
- [Relworx](https://docs.centipidbilling.com/billing/payment-gateways/relworx.md): Configure Relworx mobile money collections, including the signed webhook that completes a payment.
- [Airtel Money](https://docs.centipidbilling.com/billing/payment-gateways/airtel-money.md): Airtel Money collections through the Airtel Africa API, and the country-catalog limitation to know about first.
- [PawaPay](https://docs.centipidbilling.com/billing/payment-gateways/pawapay.md): Configure PawaPay pan-African mobile money collections, with a single API token.
- [PalmPesa](https://docs.centipidbilling.com/billing/payment-gateways/palmpesa.md): Configure and operate PalmPesa, the Tanzanian mobile-money collection gateway.
- [ClickPesa](https://docs.centipidbilling.com/billing/payment-gateways/clickpesa.md): Configure ClickPesa hosted checkout for Tanzanian mobile money and bank payments.
- [AzamPay](https://docs.centipidbilling.com/billing/payment-gateways/azampay.md): Configure AzamPay mobile money checkout for Tanzania, including the callback password that payments depend on.
- [ZenoPay](https://docs.centipidbilling.com/billing/payment-gateways/zenopay.md): Configure ZenoPay mobile-money collections for Tanzania, with one API key.
- [Hubtel](https://docs.centipidbilling.com/billing/payment-gateways/hubtel.md): Configure Hubtel mobile money collections for Ghana, including how the payer's network is detected.
- [Paystack](https://docs.centipidbilling.com/billing/payment-gateways/paystack.md): Configure Paystack hosted checkout for cards, mobile money, and bank transfers.
- [OPay](https://docs.centipidbilling.com/billing/payment-gateways/opay.md): Configure OPay hosted checkout for Nigerian cards, bank transfers, and wallet payments.
- [Monnify](https://docs.centipidbilling.com/billing/payment-gateways/monnify.md): Configure Monnify checkout for Nigerian bank transfers, cards, and USSD.
- [PesaPal](https://docs.centipidbilling.com/billing/payment-gateways/pesapal.md): Configure PesaPal hosted checkout, with the IPN URL registered for you when you save.
- [PayPal](https://docs.centipidbilling.com/billing/payment-gateways/paypal.md): Configure PayPal checkout, and understand how the settlement currency changes your dashboard.
- [DPO Pay](https://docs.centipidbilling.com/billing/payment-gateways/dpo.md): Configure DPO Pay hosted checkout for cards and mobile money across Africa.
- [PayFast](https://docs.centipidbilling.com/billing/payment-gateways/payfast.md): Configure PayFast for South Africa, including the passphrase that signs every payment and notification.
- [Orange Money](https://docs.centipidbilling.com/billing/payment-gateways/orange-money.md): Configure Orange Money Web Payment for francophone Africa.
- [MTN Mobile Money (MoMo)](https://docs.centipidbilling.com/billing/payment-gateways/mtn-momo.md): Configure MTN MoMo Collections, callbacks, and verified settlement polling.
- [Vodacom M-Pesa (DRC)](https://docs.centipidbilling.com/billing/payment-gateways/vodacom-mpesa.md): What Vodacom M-Pesa supports today, and why it cannot be configured through Settings → Payments.
- [Communications overview](https://docs.centipidbilling.com/communications/overview.md): Choose the correct tool for one-off messages, recurring campaigns, portal promotions, and automated notifications.
- [SMS](https://docs.centipidbilling.com/communications/sms.md): Compose, estimate, send, review, and safely resend one-off subscriber SMS.
- [Message campaigns](https://docs.centipidbilling.com/communications/message-campaigns.md): Schedule one-time or recurring SMS and email campaigns for selected subscriber audiences.
- [Captive promo banners](https://docs.centipidbilling.com/communications/promo-banners.md): Create scheduled image, video, or link placements on the Hotspot captive portal.
- [WhatsApp](https://docs.centipidbilling.com/communications/whatsapp.md): Configure a WhatsApp Business provider and send immediate subscriber messages.
- [Messaging providers and sender IDs](https://docs.centipidbilling.com/communications/providers-and-sender-ids.md): Choose from the current SMS and WhatsApp provider catalog and configure sender identity safely.
- [Notifications and templates](https://docs.centipidbilling.com/communications/notifications-and-templates.md): Configure automated subscriber messages, router alerts, outage compensation, and sales reports.
- [Dashboard and analytics](https://docs.centipidbilling.com/analytics/dashboard-and-analytics.md): Read current operations, revenue, subscribers, sessions, traffic, and router performance.
- [Audits and changelog](https://docs.centipidbilling.com/analytics/audits-and-changelog.md): Review workspace activity and published product changes without confusing the two records.
- [Search, imports, and exports](https://docs.centipidbilling.com/analytics/search-and-exports.md): Find records across the workspace and move data using scoped, auditable workflows.
- [Customer portal overview](https://docs.centipidbilling.com/customer-portal/overview.md): Understand the subscriber self-service account, billing, usage, package, voucher, and support experience.
- [Portal access and profile](https://docs.centipidbilling.com/customer-portal/access-and-profile.md): Sign in with PPPoE credentials, understand the current phone-code limitation, and keep subscriber contact details current.
- [Packages, top-ups, and vouchers](https://docs.centipidbilling.com/customer-portal/packages-topups-and-vouchers.md): Review existing packages, purchase eligible service, and redeem voucher access.
- [Usage, invoices, and receipts](https://docs.centipidbilling.com/customer-portal/usage-invoices-and-receipts.md): Read subscriber usage, pay invoices, and download payment receipts.
- [Portal support tickets](https://docs.centipidbilling.com/customer-portal/support-tickets.md): Open a subscriber support request, follow its status, and reply safely.
- [Pricing](https://docs.centipidbilling.com/reference/pricing.md): Compare Centipid Billing Hotspot and PPPoE pricing, the free trial, and optional MikroTik installation support.
- [Glossary](https://docs.centipidbilling.com/reference/glossary.md): Definitions for the network, subscriber, billing, and portal terms used in Centipid Billing.
- [AI assistant access (MCP)](https://docs.centipidbilling.com/reference/mcp-access.md): Connect Claude or another MCP client to your ISP data with an API key, and understand what it can read and what it can never do on its own.
- [Troubleshooting index](https://docs.centipidbilling.com/reference/troubleshooting.md): Start from a symptom and move to the most relevant evidence-based guide.
- [Getting support](https://docs.centipidbilling.com/reference/support.md): Escalate product, account, network, payment, and subscriber issues with useful and safe evidence.
- [Privacy Policy](https://docs.centipidbilling.com/legal/privacy-policy.md): Privacy Policy for the Centipid ISP Billing System.
- [Terms of Use](https://docs.centipidbilling.com/legal/terms-of-use.md): Terms of Use for the Centipid ISP Billing System.