Run your ISP with Centipid Billing
Centipid Billing brings subscriber management, network access, payments, communications, and reporting into one workspace. It supports ISP workflows built around MikroTik NAS devices, RADIUS-backed PPPoE and Hotspot access, recurring billing, vouchers, and subscriber self-service. This guide documents the current billing application. Screens, fields, and capabilities can vary by your role, country, configured services, payment gateway, and enabled account features.Get operational
Secure the operator account, configure your ISP, create a package, and provision a router.
Manage subscribers
Create and support Hotspot, PPPoE, and binding subscribers throughout their lifecycle.
Connect the network
Provision NAS devices, configure access services, and investigate router health.
Collect and reconcile
Track payments, invoices, expenses, receipts, collections, and withdrawals.
Communicate
Send messages, run campaigns, configure providers, and manage notifications.
Use the customer portal
Understand the self-service experience for packages, usage, billing, and support.
Core operating areas
Subscribers and customer service
The subscriber workspace covers onboarding, package assignment, account state, active sessions, usage, payments, invoices, vouchers, messages, leads, and support tickets. Staff only see areas allowed by their assigned permissions.Network and access
The network workspace manages NAS and MikroTik provisioning, PPPoE and Hotspot services, package policy, captive portals, vouchers, equipment, device limits, and operational diagnostics.Billing and finance
The billing workspace records payments, receipts, invoices, expenses, and—when enabled for the ISP—collections and withdrawals. Payment methods and required credentials depend on the ISP’s configured gateway and commercial availability.Communications and reporting
Operators can use one-off messages, recurring message campaigns, captive-portal promo banners, templates, provider settings, dashboards, analytics, audits, search, import, and export tools according to role permissions.Before you begin
You need an operator account and a provisioned ISP account. Network automation additionally requires a compatible router with internet access. Online collections require an enabled payment method and valid provider credentials.Never share passwords, API secrets, router credentials, recovery codes, or payment-provider keys in tickets or screenshots. Use the masked credential views and the support process described in Getting support.
Recommended path
- Complete the quickstart.
- Read Account security.
- Create and verify your packages.
- Provision your first router.
- Add a subscriber.
- Configure and test a payment gateway.
- Review the customer portal your subscribers will use.