Equipment inventory
Track physical hardware
Open Network → Devices → Equipment for inventory that is not the managed NAS record itself. Equipment can be searched by name, model, serial number, IP, MAC, subscriber name, or phone. It streams additional rows as you scroll, 50 at a time. Staff need the equipment permission.
Supported types and statuses
Types: router, access point, modem, ONT, CPE, cable, switch, and other.
Statuses: in stock, assigned, returned, damaged, and sold. Each status has its own tab with a count, next to All.
The page summarizes stock, assigned count, total cost/value, and amount collected:
| Card | What it shows |
|---|---|
| In stock | Items ready to deploy |
| Assigned | Items in subscriber hands |
| Inventory | Total of all prices: the cost basis |
| Collected | Total paid against equipment |
The table shows each item’s type, monitoring state, subscriber, price, amount paid and status.
Add equipment
Name is required (maximum 160 characters). Optional fields include description (maximum 2,000), serial number/model (maximum 120 each), type, non-negative price, non-negative amount paid, status, and subscriber assignment.
- Choose Add equipment.
- Enter a recognizable name, type, model, and serial number.
- Record price and amount collected using the account currency.
- Choose status and the subscriber when assigned/sold.
- Add a factual description for condition/accessories where useful.
- Save and verify it appears in the matching status tab.
Monitor online status
Turn on Monitoring to track whether a device is online or offline. Monitoring needs a parent router and the device’s IP or MAC address. Centipid checks monitored devices every 10 minutes. A result stays current for 5 minutes.
Operational rules
- Do not mark equipment assigned without selecting the correct subscriber where assignment is tracked.
- Update returned/damaged state promptly so stock totals remain useful.
- Serial numbers should be copied exactly and searched before creating another record.
- Equipment payment fields are inventory context; use the formal payment/invoice workflow for customer financial records when required.
- Before deleting, confirm the item is not needed for subscriber history, warranty, or reconciliation. Delete is permanent: a removed record cannot be restored.